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Frequently Asked Questions

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FAQs

  • General Questions

    solutions for everyone
    Is Grandcoinberg legit?

    Grandcoinberg is a legal investment company incorporated in the United Kingdom.
    Registration number: ,09927700.
    Office address: 8 Fieldend Road, London, England, SW16 5SS
    Check it on Companies House - https://beta.companieshouse.gov.uk/

    Who can become our client?

    Any individual who has reached the legal age can become a client of Grandcoinberg. You do not require any special knowledge about the investment market to use our services.

    How can I register a new account?

    To register a new account, simply click the "Register" button and fill out the registration form with all the required information and accept our terms of service (ToS). Click on "Get started" to get more information on how to join us.

    Do I need to have any knowledge in the areas of the company activity?

    No, you do not. All operations are performed by our team of professionals, you just have to invest and get a stable profit.

    How can I keep my account safe?

    We take all security measures to protect your account and keep it safe from third parties intrusion.

    Can I register multiple accounts from the same computer?

    Yes, you can register multiple accounts from the same computer or IP address, but they cannot be your referral.

    How to change my password?

    Login your Grandcoinberg account and change your password in "Security" section.

    How can I change personal information in my account?

    Choose "Edit profile" in the menu in your account. Enter the new data and then click "Update" to save the changes.

    Can I change my email?

    For security reasons, we do not allow users to change their e-mail after registration. If you would like to change your e-mail, please contact our support and we will change it for you.

    I forgot my password. What should I do?

    Go to "Forgot password" section, enter your registration e-mail address and follow the instructions.

    What are the advantages of the Grandcoinberg Company over competitors?

    Our goal is not to conduct the tough competition, but to provide the better and easy solution for investors to make stable earnings via Grandcoinberg business.

    What do I need in order to start?

    First, you should register on our web-site. The registration procedure is simple and will take just a few minutes. Fill all required fields in registration form, login to account, choose an investment plan and deposit your account. After that you'll become an official investor of the Grandcoinberg Company and will receive a profit according to the service plan chosen.

    I don't receive emails from the company! Why?

    Check the spam folder in your mailbox. If the problem is not solved, contact your email provider. We strongly recommend that you use the service @gmail.com to work with the website.

  • Withdrawal Questions

    solutions for everyone
    What is the minimum withdrawal amount?

    The minimal withdrawal amount is 100 USD

    How to withdraw funds?

    You can withdraw your money in your personal account in the Withdraw Section.

    Is it possible to place money using one payment system and withdraw them using another?

    No, you can withdraw money only with the payment system that was used to place them on deposit.

    How quickly can the request of the money withdrawal be processed?

    All payments request be process instantly and automatically.

    Are there any withdrawal fees?

    No, we don't charge you anything.

    Do you have any withdrawal limits?

    No. We don't have any withdrawal limits.

  • Affiliate & Representatives Questions

    solutions for everyone
    Do you have an affiliate program?

    Yes, you will receive 7% affiliate commission for the first level, 5% affiliate commission at second level and 1% affiliate commission at third level. The referral commission is accrued automatically and you can withdraw this amount instantly.

    How do I join the referral program?

    All members are automatically part of the referral program. Please use your unique referral link in the members area to promote our program.

    Do I need to make a deposit to earn referral commission?

    No deposit is required to earn referral commission. You only need to have a downline that makes a deposit.

    Can I own multiple accounts with your company?

    A single person is limited to a single account. Multiple accounts for one person is against our internal users policy. You are allowed to share a single IP address with others, but please note that your account should contain only real personal data, including your email address.

    When will I receive referral commission?

    You will receive referral commission in your account balance as soon as your downline makes a deposit.

    Do you pay a referral commission for a deposit from a balance account?

    No. You receive referral commission only for deposits from payment systems.

    Representatives Questions

    Do you have a representative program?

    Yes, we do offer representative program.

    Who are official representatives?

    Representatives are our closest partners, who thoroughly know our company and are willing to share their own experience of investing. You can contact your nearest representative for further information and advice on the choice of investment strategy.

    What affiliate commissions representatives earn?

    Affiliate commission of representatives is 10% - 6% - 2%.

    When will I receive representative referral commission?

    Once you be the representative, your commission will be start as representative referral commission.

    How do I become a representative?

    Any of you can become a representative. To do this you need to have a active deposit and you need 5 direct active users. Fill in the online application "Form" in your account. Consideration of applications for representative's status takes up to 1 working days. Once your information has been added to this section, your affiliate commission will be increased to 10% - 6% - 2%.